Need help with Alkimi Labs? Here's how to get support.
Contact Methods
- Email: support@alkimi.org
- Discord: Join the AlkimiExchange Discord Server
- Telegram: @Alkimi_Exchange
Before Contacting Support
- Check this documentation for answers to common questions
- Search the Discord or Telegram for similar issues
- Gather relevant information (wallet address, transaction IDs, screenshots)
Security Reminder
No Alkimi team member will ever DM you first. Anyone contacting you offering to "help" with your account is likely a scammer. Always verify information through official channels.